Clear communication is an important part of maintaining positive relationships. When concerns or disputes arise, Western’s Off-Campus Housing Mediation Service provides a free and confidential resource to help students, landlords and community members work toward a resolution.
Common issues mediation can support
- Unsatisfactory living conditions
- Property appearance and upkeep
- Parking concerns
- Noise complaints
- Landlord-tenant issues
- Roommate conflicts
- Other lifestyle concerns
This service is not intended to be used for:
- Obtaining legal advice
- Advocating for one party over another
- Replacing police services in emergency situations
Explore Our Other Services
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Off-Campus Advisors
Guidance for housing questions and challenges off campus.
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Lease Review
Students can have their lease reviewed before signing to better understand the terms of their agreement.
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Housing Search
Available for international and out-of-province students. Staff can view an apartment or unit on a student’s behalf.